BUSINESS SERVICES - A Full Service Company

Before the Opening
Each operator must prepare for the launch of the new business as one of the most important set of decisions that you will make. The right site, the right equipment, the right architecture and construction, the right products and supplies, the right company as your partner to guide you.

Site Consulting & Business Planning
CaliWest has for years consulted with our customers in the selection of the sites that they seek to develop. This decision is one of the most critical that you can make in the planning process. Demographics, traffic flow, configuration, competition are all considered in selecting a location that will generate the optimum cash flow. With CaliWest the operator has access to these site considerations as well as the initial investment requirements, revenue models, regulatory requirements/restrictions, and comparison business information

Architectural and Construction
Once the right location has been secured our architects produce preliminary drawings and ultimately a full set of construction drawings to show exactly how the site elevations will appear to customers and how your equipment will look and fit into the wash bay. Our business development staff will work through the process with the goal of eliminating as much detail and frustration as possible. As the architectural, equipment and construction cannot be handled as isolated events, the business development function that coordinates these activities is critical to the customer – and our reputation for support speaks of our success.

Product Design / Quality Control
Many of the CaliWest staff have been owner/operators in the self serve industry. Their experience has led to innovation in designs and patented systems that improve performance at the site. The focus on performance has caused us to integrate systems level components and test them thoroughly before introducing them to new customer locations. Our trained technical staff move through the manufacturing process with the system and often install the system themselves, assuming total responsibility for the production and quality process. Each pre-assembled component is personally inspected by your production/quality lead, who understands the important part they play in total customer satisfaction.

Financing and Business Analysis
The business planning and analysis that has preceded this step is all applied to the financial model that our entrepreneur desires. Assistance with the real estate purchase, equipment lease financing, construction or take-out on the business can be coordinated through CaliWest’s financial partners. Although many operators desire minimal leverage CaliWest can structure financing to support your needs.

After the Opening – Protecting Your Investment

The site selection, the attractive and easy to access plot layout, and the selection of the correct equipment and services will start to pay off when the operation opens for business. CaliWest assures each operator that their attention to detail will pay off by providing the operator quality service and products and industry noteworthy technical support. The operator maximizes profit by maximizing up time at the site and customer satisfaction.

Minimal Maintenance
Reliability starts with great products. CaliWest systems and components are engineered to be durable and reliable with the goal of maintenance-free operation. The finest quality brand-name parts with years of reliability history are incorporated in systems manufactured by CaliWest to insure maximum lifetime.

Specific features include:
  • Electric motors are rack mounted on standard
    chassis inside the equipment room
  • Stainless steel construction
  • Collection systems deliver cash to secure
     rooms for security

Service and Support
The CaliWest relationship begins with the initial consultation and continues long after the sale and the installation. The highly experienced and trained technical staff support the customer relationship throughout the life of the operation. Whether through a maintenance contract or simply calling our customer service department and requesting a time and materials service call, our staff responds quickly and courteously. They know, through our 25 years of experience, that when your site is not operating it costs you lost income.

CaliWest stocks parts and supplies for your car wash. If we don’t manufacture it, we are usually a stocking distributor of the part. We encourage preventative maintenance contracts to insure the least interruption of your cash flow. We also encourage regular stocking visits in conjunction with the service call to check chemical and supply levels. Many customers in Southern California also access our supplies and service through our Will Call department at the Anaheim headquarters.


Supplies – From Chemicals to Promotion Items
The operation of your car wash is dependent on the quality of the supplies that it processes. Customer satisfaction is driven by the experience that they have at the site. Minimal wait time, system pressure and feedback from count down timers, ease of use and ability to follow instructions on a signs, foaming action from tri-color foams all lead to return visits and reliance on the site for the customer needs. CaliWest provides top name brand supplies as well as our own CaliWest branded chemicals that have been proven reliable and cost effective. Merchandising the proper items at the site also increases your revenue and profit opportunity. CaliWest provides the dispensing equipment and the supplies as part of our commitment to the operator for a one-stop supplier.